Operations & Orders
Manufacturing Terms Overview
This page outlines the general operating framework for sampling, approvals, production, and project communication. Final commercial terms are always confirmed per order.
Quotations and Sampling
Website pricing, MOQ guidance, and lead times are general planning references unless confirmed in a formal quotation.
Sampling, fit revisions, custom trims, and branding details are finalized during the development process before bulk production begins.
Project scope, material choices, and final commercial terms are confirmed in your quotation, pro forma invoice, or purchase order documentation.
Production Approvals
Bulk production should begin only after approval of sample, specifications, branding, and packaging details.
Any change requested after sample approval may affect cost, timeline, or material availability.
Clients are responsible for reviewing design details, measurements, artwork, and packaging information before final approval.
Payments and Commercial Terms
Payment structure, deposit requirements, and credit terms depend on order stage, client history, and project scope.
Confirmed commercial terms are issued with the official quotation or invoicing documents for the specific order.
For high-volume, repeat, or buyer-compliance projects, additional commercial and documentation requirements may apply.
Quality and Claims
Production is managed against approved specs, fit comments, and agreed quality standards.
Any claim related to measurements, defects, or shipment issues should be raised with supporting detail as soon as possible after receipt.
Where needed, third-party inspection or buyer-specific QC procedures can be discussed before production starts.
Design Files and Intellectual Property
Clients should submit only the files, logos, and product references they are authorized to use.
Sensitive design, brand, or buyer requirements should be discussed before production if additional confidentiality steps are needed.
Artwork preparation, labeling, and packaging files should be treated as part of the approved production brief.