Information & Trust
Privacy Policy
This page explains what information we collect through our website and how it is used for quoting, communication, and production support.
Information We Collect
Contact details you submit through forms, such as name, email, phone, country, company name, and website.
Project information you share for sampling, quoting, or production, including product type, quantity, design notes, and uploaded files.
Basic website usage information used to improve site performance and understand how visitors use the website.
How We Use Information
To respond to inquiries, send quotations, and discuss manufacturing, sampling, or shipping requirements.
To prepare production planning, evaluate briefs, and communicate with you about your project.
To improve our website, forms, and customer service experience.
Sharing and Retention
We do not sell your contact or project information.
Information may be shared internally with staff involved in sales, sampling, production planning, quality control, or shipping coordination.
Project information is retained for operational follow-up, record keeping, and repeat-order support unless you request removal where permitted.
Your Choices
You can request correction or removal of submitted contact details by emailing us directly.
Do not submit confidential files unless you are comfortable using them for quotation or manufacturing discussion.
For formal NDAs or buyer-specific compliance requirements, contact our team before sharing sensitive development files.